Focused Packages, One Platform
Choose the right tier for your business.
Upgrade Path – Essential › Advanced › Premium
Stand-alone
Essential
Run and scale network operations
✓Essential OSS & BSS
✓Subscriber provisioning
✓Product catalog & subscriptions
✓Real-time diagnostics
✓Standard APIs
✓AI assistant
✓8x5 Support
Best for
Focused, ready to scale network operations
Advanced
Integrated operations & workflow automation
Everything in Essential, plus:
✓Incident & planned work handling
✓Field work order management
✓Address lifecycle management
✓Interactive dashboards & insights
✓Third-party integrations
✓12x6 Extended Support
Best for
End-to-end network owners with complex environments
Premium
Full automation & managed operations
Everything in Advanced, plus:
✓Zero-touch network provisioning
✓Bulk port migrations
✓Event streaming API
✓Advanced analytics & AI
✓Vendor / Controller integrations
✓24/7 Premium Support
Best for
Hands-off operations wanting all-inclusive functionality, support and the most predictable price structure
ISP Reach
Network aggregation & wholesale buying
✓One interface, multiple networks
✓ISP self-service ordering & subscription management
✓Real-time diagnostics
✓Wholesale product catalog, availability & rating
✓AI assistant
✓8x5 Support
Best for
Service providers aggregating multiple fiber networks
✓ Included — price per active subscriber
Optional = Additional monthly fee
% = Partially supported / with dependencies
— = Not included / Not applicable
Comprehensive capabilities
Compare what's included in each package.
| Essential | Advanced | Premium | ISP REACH | |
|---|---|---|---|---|
| OSS & Network operations | ||||
| Service provisioning & inventory | ✓ | ✓ | ✓ | — |
| IP address management | ✓ | ✓ | ✓ | — |
| Real-time diagnostics | ✓ | ✓ | ✓ | % |
| Incident & planned work handling | — | ✓ | ✓ | % |
| Work & field operations | — | ✓ | ✓ | % |
| Bulk port migration | — | — | ✓ | — |
| Zero-touch NE provisioning | — | — | ✓ | — |
| BSS & SUBSCRIBER MANAGEMENT | ||||
| Wholesale product catalog, availability & rating | ✓ | ✓ | ✓ | ✓ |
| Subscription management | ✓ | ✓ | ✓ | ✓ |
| ISP self-service ordering & management | ✓ | ✓ | ✓ | ✓ |
| Address lifecycle management | — | ✓ | ✓ | % |
| Field work order management | — | ✓ | ✓ | % |
| INSIGHT & INTELLIGENCE | ||||
| Interactive dashboard & reports | — | ✓ | ✓ | — |
| Event streaming API | Optional | Optional | ✓ | — |
| AI assistant | ✓ | ✓ | ✓ | ✓ |
| Advanced analytics | — | — | ✓ | Optional |
| INTEGRATIONS & ECOSYSTEM | ||||
| Standard APIs | ✓ | ✓ | ✓ | ✓ |
| Off-the-shelf third-party integrations | Optional | ✓ | ✓ | Optional |
| Vendor / Controller integrations | Optional | Optional | ✓ | Optional |
| SUPPORT | ||||
| Support coverage | 8x5 (Standard) | 12x6 (Extended) | 24/7 (Premium) | 8x5 (Standard) |
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Not sure which package fits?
Tell us about your network and we'll map the right edition with you — and where to grow next along the upgrade path.