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Open Access
Network Operations
Yes, you retain control over the network design and hardware selection, with VX Fiber providing recommendations and support to ensure compatibility and optimal performance.
VX Fiber offers 24/7 monitoring and support to quickly identify and resolve any network issues, minimizing downtime and ensuring continuous service.
Yes, continuous monitoring is provided to ensure network health, detect issues early, and maintain high service standards.
Key performance indicators such as bandwidth usage, latency, packet loss, and uptime are monitored to ensure optimal network performance.
Yes, detailed reports on customer usage, performance metrics, and service quality can be generated regularly to help you manage and improve services.
Absolutely, VX Fiber’s platform provides a comprehensive dashboard that gives you real-time visibility into your network’s status and performance.
VX Fiber implements advanced security measures including encryption, intrusion detection, and regular security audits to protect your network from threats and vulnerabilities.
ISP Operations
Yes, you have the flexibility to choose and manage the services and products you offer, tailored to your business model and customer needs.
VX Fiber can provide IP address management services such as CGNAT and white labelling, reducing your administrative burden and ensuring efficient allocation and usage.
Yes, the platform supports integration with existing CRM systems, allowing you to maintain your current customer management processes.
While having your own security and risk management is beneficial and recommended as the ISP is still responsible for the traffic, VX Fiber also offers robust security features and risk management support to enhance your network’s protection.
ISPs are responsible for managing their customer relationships, but VX Fiber can provide support and input to help resolve disputes effectively.
VX Fiber’s platform is designed to support scalable operations, allowing ISPs to expand their services and customer base efficiently without significant additional investments.
VX Fiber creates a predictable cost curve through its effective 360 operational platform, developed over more than a decade, specializing in operating FTTH networks end-to-end, including wholesale and open access. This allows operators to focus on their core services while VX Fiber handles the operational complexities. In addition, we also provide simplicity when integrating to other systems, and provide a technology and hardware agnostic approach.
Yes, VX Fiber’s platform supports integration with various third-party services and applications, providing flexibility and enhancing the overall service offerings to your customers.
VX Fiber stays updated with local regulations and standards in each market. The platform is designed to comply with these requirements, ensuring your operations remain within legal and regulatory frameworks.