MANAGED SERVICES & OPERATIONS

Running a fiber network is a continuous operational responsibility.

Specialist operational expertise for your platform, your network, and your operations security, so your team can focus on growth.

Operational platforms, active networks, and security controls all require continuous attention to support network growth, service delivery, and wholesale operations. As operators expand, the operational environment evolves continuously alongside the business.

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VX Managed Services & Operations

THE COMPLICATION

As networks grow, so does the effort required to run them.

Platform administration, network monitoring, network lifecycle and security oversight each require dedicated expertise and consistent processes. Maintaining all of this internally places growing demands on engineering and operations teams, and reduces the time available for strategic work such as network expansion, service innovation, and customer growth.

Scaling operations simply by hiring more engineers becomes expensive and inefficient as subscriber numbers grow.

WHERE THE EFFORT ACCUMULATES

01Platform administration that grows with every new PoP and product.
02Network monitoring that has to run around the clock.
03Security oversight and regulatory reporting obligations.
04Dedicated expertise required in three separate disciplines.
05Engineering time pulled away from expansion, lifecycle and innovation.
06Headcount costs that scale faster than subscriber revenue.

AREA 01 · MANAGED SAAS SERVICES

Managed Operations: keep your operational platform aligned with your business

As your network evolves, VX Suite evolves with it. Managed SaaS Services support the ongoing operation of the platform by performing agreed operational activities, so your platform accurately reflects your network, services, and commercial offerings.

OPERATE SUPPORT GROW

AGREED OPERATIONAL ACTIVITIES

Configuration of new PoPs
Device configuration and provisioning
Product and service configuration
Wholesale partner onboarding
Inventory management
Operational data management
User administration

AREA 02 · NOC AS-A-SERVICE

Network Operations Center: maintain reliable network operations around the clock

The NOC continuously monitors the health and performance of active network infrastructure, detecting issues early and resolving them efficiently, so engineers stay focused on network development instead of reacting to alarms.

In addition our Security Operations Center is available to protect your operational environment through continuous monitoring, threat detection and coordinated incident response, helping operators maintain resilience and support regulatory compliance.

MONITOR RESOLVE OPTIMIZE

INCLUDED IN THE SERVICE

24×7 monitoring
Incident management
Field service dispatch
Root cause analysis
Performance reporting
Capacity management
Proactive optimization

AREA 03 · NETWORK LIFECYCLE MANAGEMENT

Manage your network throughout its lifecycle

A fiber network continuously evolves—from planning and build through activation, operation, expansion and technology refresh. Network Lifecycle Management connects these stages, ensuring that infrastructure, inventory, processes and operational data remain aligned throughout the life of the network.

VX Fiber combines operational expertise, accurate network data and standardized processes to help operators manage this lifecycle efficiently. By connecting decisions made during planning and deployment with day-to-day operations, operators gain greater visibility, more predictable performance and a stronger foundation for future growth.

PLAN ACTIVATE OPTIMIZE

INCLUDED IN THE SERVICE

Network lifecycle planning and governance
Inventory and topology management
Build and commissioning support
Firmware and security upgrades
Capacity and performance optimization
Network expansion and technology refresh

PROOF

Built by operators, delivered by operators.

VX Fiber combines software, engineering, and managed operations within a single organization. Unlike traditional outsourcing providers, our teams work daily with fiber network operations, OSS/BSS platforms, open access business models, and multivendor environments.

That shapes managed services that match how fiber operators actually build, operate, and grow their networks.

OUR TEAMS WORK DAILY WITH

Fiber network operations
OSS/BSS platforms
Open access business models
Multivendor environments
Wholesale operations
Regulatory compliance, including NIS2

A commercial model that scales with your network

We care about your success not selling hours...

All managed services are provided based on an active-subscriber-per-month, aligning the cost of the service with the scale of your active network. As your active subscriber base grows, the service scales with your business—creating a predictable and decreasing operational cost.

Questions operators ask.